Please note that effective April 2, 2020, Laws of Motion is temporarily pivoting all of its operations to produce medical-grade gowns and masks for frontline workers. Thank you for your understanding and support during this time.
What exactly is Laws of Motion doing to help fight COVID-19?
We have introduced a new silhouette – The Hero Robe – to be worn at home. For every robe purchased, we are donating 10 medical-grade face shields to a frontline worker in need. Don’t need the robe? We will donate an extra medical-grade face shield.
Our hope is that by offering The Hero Robe, along with the donation component, it allows us to empower all Legends out there – from shoppers who want to make an impact, to medical and emergency workers on the frontline fighting this virus.
Additionally, Laws of Motion is donating 1,000 medical-grade face shields to frontline workers in NYC. For more info about our efforts, you can email us at firstname.lastname@example.org.
What is Personal Protective Equipment (PPE) and what kinds of PPE is Laws of Motion producing & donating?
Personal Protective Equipment is protective gear (think clothing, helmets, and other equipment) that help protect against injury or infection. Laws of Motion is manufacturing medical-grade gowns for emergency and frontline workers. The gowns we are producing are medical-grade non-surgical isolation gowns. These are considered class 1 medical devices and we are supporting frontline workers who are testing and treating COVID-19 patients.
Where are you donating medical grade face shields?
Laws of Motion is partnering with local governments and hospital systems around the US to donate PPE based on specific needs. If you work on the front lines and need materials (or know someone who does), please email us at email@example.com.
What’s the difference between what I’m getting vs. what I’m donating?
Great question! As a customer, you can order the Hero Robe ($50) to wear at home. It is offered in navy, in our signature machine-washable, silky-smooth lining.
What we are donating to the hospitals are medical-grade PPE (face shields), which are class 1 medical devices. These are intended to support frontline workers who are testing and treating COVID-19 patients.
Your dresses and jackets are micro-sized. Are the Hero Robes micro-sized too?
Robes are offered in sizes Small – XXL. If you have a question about fit, please email us at firstname.lastname@example.org.
When will I receive my Hero Robe?
Orders are processed and shipped within 5 - 7 business days after the purchase date.
When your package ships, you’ll receive an email with tracking information. Orders are shipped from New Jersey via UPS ground shipping. If shipping to a PO Box, USPS will deliver your package.
Can I return the Hero Robe?
Please note that the sale of this product funds a charitable contribution to frontline Covid-19 workers in need of personal protective equipment. All sales are final and not eligible for return.
I love this idea, but I don’t really need a robe. How can I still donate?
When you purchase a Hero Robe, you can actually choose to not receive it! Instead, you can opt to use that money to donate an extra face shield directly to frontline workers fighting the pandemic. If you have additional questions about donations, feel free to email us at email@example.com.
How are you prioritizing sanitation and health at your own factories?
The health and safety of our team members is something we take very seriously, and we are integrating necessary precautions throughout our operations. Within our 10,000 square foot New Jersey factory, we are following strict social distancing protocols, staggering shifts to minimize the number of people inside at one time, and following FDA guidelines for sterilization and cleanliness. Anyone working in the factory is required to wear appropriate PPE, including masks and gowns, in order to protect themselves and these essential products before they leave our factory.
I’d like to purchase your Alpha, Legend, and Vice. Is that possible during this time?
Absolutely! We are still offering all 3 items. Please note that in order to focus on immediate needs and prioritize the production of PPE, our core items are eligible for pre-order. The expected ship date is May 1 2020, which is subject change. We appreciate your understanding as we focus all our current capacity on medical-grade gowns for those in need.
What are microsizes?
At Laws of Motion, size inclusivity is about size and shape. Using millions of data points on women’s bodies, we engineered 99 microsizes that celebrate unique shapes within sizes 00-24. Answer a few quick questions and our proprietary set of algorithms will map you to your perfect-fitting microsize.
What if I have a question about fit?
We believe that women shouldn't have to sacrifice time or money in pursuit of the perfect fit. Contact our team at firstname.lastname@example.org, and one of our Laws of Motion Fit Specialists will answer any questions you have. We are happy to account for specific measurements and/or any insights you’d like to share about your shape and size.
You can also call or text a member of our team at 917-727-5399.
Why do you ask about ethnicity, age, and career?
Laws of Motion exists to provide women with perfect fitting clothing that powers their confidence. We are dedicated to our customers’ happiness and satisfaction, and we will never share this data publicly. The data collected will serve as a critical resource in our algorithm logic and continuous development of microsizes, as we continually work to offer women the perfect fit, 100% of the time.
That said, we are happy to map you to a microsize without this information. Please contact us at email@example.com and a Fit Specialist will be in touch.
When will my item ship?
Each Laws of Motion garment is made to order using a zero waste, zero inventory manufacturing process. Items are typically shipped 1-2 weeks after the purchase date, even when expedited shipping is selected. When your item ships, you’ll receive an email with tracking information. Orders are shipped from New Jersey via UPS. If shipping to a PO Box, USPS will deliver your package.
Please note: Pre-order items will ship according to the date listed on the product page. If you need to receive your order by a specific date, then please send us an email, and we’ll do everything we can to make it happen. Special collections, like the Hero Robe, ships 5 -7 days after the order date.
Can I receive my item any faster?
Most Laws of Motion pieces are made to order and will ship 1-2 weeks after the purchase date. Pre-order items will ship according to the date on the product page. If you select overnight shipping at checkout, please note the delivery speed will be faster, but it will not impact the processing time of your garments.
Is The Alpha really machine washable?
Yes! The Laws of Motion Alpha dress is machine washable. We barely had time to wash our hair today...who has time to dry clean? Please remember to hand or machine wash cold and lay flat to dry.
Please note: seasonal fabrics may vary in care requirements. Please check the inside care label to confirm care instructions.
What if my item doesn't fit?
We know first-hand that fit and confidence are correlated, and we are committed to matching you to your perfect-fitting Laws of Motion microsize. Wear it, wash it, and if you don't feel like a legend, let us know and we will work with you to fix it. Plus, returns and exchanges are always welcome within 30 days of receipt. Please note, final sale items are not eligible for return.
How do I make a return or exchange?
Finding your perfect-fitting Laws of Motion piece is very important to us. We use data-driven insights from customers to get smarter about fit and inform size expansion. Please email firstname.lastname@example.org to initiate a return. All returns and exchanges are free. Please note, final sale items are not eligible for return.
What does zero waste manufacturing mean?
Sustainability shouldn't be an afterthought. We're committed to zero waste and zero inventory. Through an innovative combination of modern manufacturing and technology, our garments are digitally cut based on demand and specific size in order to eliminate fabric waste.
Do you ship internationally?
At this time, we ship only within the United States. We hope to ship internationally in the near future - you can follow along @lawsofmotion and be sure to check back!